Inspired by the successful experiment in crowd sourcing displayed by Wikipedia, flunktional management started pushing a flunktional wiki. Apparently writing processes and detailed instructions for every aspect of work isn’t enough so they needed to start the wiki. And they love it!
While the concept of the idea is good, as with all things at the Shitshow the execution is laughable. Turns out the only people that have time too actually post things on the wiki are new hires! That’s right, new hires are populating the wiki with knowledge on how to do things and why things are done certain ways. Yes, these are the same new hires writing processes (see Process, Process, Process) and partaking in CAB items (see Corrective Action Board).
Now to add a twist to the wiki, flunktional managers grade their minions on how many post they make each year and this grade gets folded into the annual raise. Just to make sure it’s clear, you are graded on quantity not quality.
Here are some examples of great wiki post / pages / updates:
Personal background including family pictures
Resumes
News articles
Comments on other peoples family pictures
A daily working status of a small team of new hires who love the wiki
People asking people if they want to grab lunch
Links to processes (posted by the same new hire that wrote the process)
Links to links on the internal home website
Directions on how to use the copy machine
Links to the wiki page with the directions on how to use the copy machine
As you can see all of this is real value added. Every now and then someone does actually post good information. However, due to the approach flunktional managers decided to take of “throwing everything up on the Wiki at first then organizing it later” it’s next to impossible to find the good information.
Because I’m forced to post on a wiki only the Shitshow could be proud of, I throw rocks.
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