Corrective Action Board

One of the things at the Shitshow that blows my mind is the concept of the Corrective Action Board. In theory, this is a great concept which states that when we have problems we investigate them and put corrective and preventative measures in place to remedy the situation. Like I said......In theory this stounds great but there is a problem. Odds are, some flunky like King Kong or the Zookeeper is in charge of the CAB board and they put new hires out of college in charge of leading up the root cause investigations. Almost 99% of the time, the new hires dont have the experience or the knowledge to perform a value added investigation and really understand the situation.

Let me give you an example, one time I worked on a project where some hardware got wired incorrectly and a corrective action board investigation was performed to understand what happened and how it could be prevented in the future. You guessed it, a new hire worked the issue and completely botched the whole investigation. First of all, the new hire did not even go to talk to the people involved, instead he listened to the second hand account of what the flunctional manager told him. After his investigation, I saw a copy of his power point and could not even believe what I was seeing. One of the root causes for the miswiring was not using the "two man rule" when we had 3 people double check the wiring. It was just simply human error. Another root cause was identified as "not having hardware quality present" even though they were there as part of the two man rule. You get the idea. Maybe if he would have talked to some of the people who worked on the project, he would have picked up on some of these key details but instead he listened to flunctional management. Then this new hire flunky goes and presents his moronic findings to high level management who will implement corrective action that is completely wrong. What a colossal waste of company resources.

Here's a good idea...They should do a corrective action board investigation for why the Shitshow is such a mess.

Because the Shitshow cannot even understand the root causes of why it is a Shitshow, I throw rocks.