Ethics Training II

As previously mentioned in last week's blog post, we had our annual ethics training last week. While the training is ridiculously easy, it's also one of the few trainings the Shitshow takes very seriously. One would think that they would have established a good process for making sure everyone gets their training done on time, perhaps by offering some incentives or heck, they even could have sent everyone an Outlook Reminder. But no, instead they choose to use the most unreliable method of communication available at the Shitshow: an email from Corporate Communications.

Employees of the Shitshow get so many emails from Corporate (like news of some managers promotion or change to sector policy SR-5201) that most employees have set up a rule in Outlook to move all these emails to a spam folder. So it should have come as no surprise that when an "important" email came from Corporate, it wasn't read by half the employees. But of course, management put all their eggs in one basket and when the deadline came around, they were all scrambling to get the rest of the employees to complete the training. What method did they use? Another email of course, except this time they tried to use shame as a tool.

The follow-up email was sent identifying the perpetrators with a message that "if your name is on this list, you have failed to take the training by the necessary deadline. Complete it by close of business today to avoid disciplinary action." Quite motivating, isn't it? Believe it or not, this email didn't solve the problem either.

Now it was time for "disiplinary action". Well, it turns out alot of the employees on the delinquent list just so happened to be among the most productive workers at the Shitshow. Many of them knew they had a training to do, but lost track of time because they were busy doing actual work. So rather than discipline these employees, the managers had to get off their lazy bums and politely ask these employees in person to take the training. And so the question remains: why didn't they just do that in the first place?

Because the Shitshow continues to rely on methods that have failed time and time again, I throw rocks.