Sunday, October 3, 2010

Customer Relations and Parking

As mentioned in A Tale of Two Cities – II, previously unused storage space was converted into a mass cubical farm. Hundreds and hundreds of flunkies were moved in. One little problem, only 20 new parking spaces were added.

The Shitshow justification? All the newly moved people can use the near by parking structure which is only a 5 minute walk. The only problem with that idea was that the parking structure was pretty much already over flowing (another company uses that parking structure as well as flunkies that were previously moved to another unused Shitshow storage space).

The icing on the cake is that of the 20 newly added spaces, the Customer Relations group has 8 of those spaces reserved. That’s right, even though any customer who works with the Shitshow usually doesn’t come back and the Shitshow has only had a hand full of new customers in the last 10 years the Customer Relations group is treated like royalty. In fact, customers have left half way through projects, others sue us while they are customers, and still others will seek a new company to work with even if they just want an exact copy of what we delivered last time. And yet the privileged few in the Customer Relations group get preferential parking at the new building.

Because the Shitshow rewards continued failure with primo parking spots, along with all our former customers I throw rocks.

No comments:

Post a Comment